Shipping policy
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
If there is a high order volume, shipments may be delayed by a few days. We will notify you if there is a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges (if applicable) will be displayed at checkout.
Estimated delivery times:
- Local deliveries: 2–5 business days
- National deliveries: 5–10 business days
Delivery times are estimates and may vary depending on location and courier service.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (depending on your contact details). You can use this to track your order status.
4. Shipping Locations
We currently ship to selected locations within [your country/region]. If we do not service your area, you will be notified before order confirmation.
5. Delays in Delivery
Delivery times may be affected by:
- Weather conditions
- Courier delays
- Public holidays
- Remote delivery locations
- Other unforeseen circumstances
We are not responsible for delays caused by courier partners.
6. Incorrect Address
Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect or incomplete addresses.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the courier to resolve the issue.
8. Contact Us
If you have any questions about shipping, contact us:
📧 pawshopp0@gmail.com
📞 +91 7736508227